Service Philosophy

Cov kev pabcuam yuav tsum tau ua raws li tus qauv, thiab cov kev pabcuam tshwjxeeb yog txoj cai ntawm kev coj noj coj ua uas coj kev coj noj coj ua thiab kev coj tus cwj pwm ntawm tib neeg.Ib lub lag luam uas muaj zog thiab muaj zog yuav tsum xub muaj nws tus kheej cov kev pabcuam tshwj xeeb.

Txhawm rau kom paub tseeb lub hom phiaj ntawm "kev pabcuam rau cov neeg siv, ua lub luag haujlwm rau cov neeg siv, thiab txaus siab rau cov neeg siv", Hongyan Electric ua cov lus cog tseg hauv qab no rau cov neeg siv txog cov khoom zoo thiab kev pabcuam:

1. Peb lub tuam txhab lav tias tag nrho cov kev sib txuas ntawm kev tsim khoom yuav nruj me ntsis raws li ISO9001 kev ruaj ntseg system.Tsis muaj teeb meem hauv cov txheej txheem ntawm kev tsim khoom, kev tsim khoom, thiab kev tshuaj xyuas cov khoom, peb yuav ua tib zoo tiv tauj cov neeg siv khoom thiab cov tswv, cov lus qhia cuam tshuam, thiab txais tos cov neeg siv khoom thiab cov tswv tuaj xyuas peb txhua lub sijhawm Peb lub tuam txhab tuaj xyuas cov lus qhia.

2. Cov khoom siv thiab cov khoom txhawb nqa cov haujlwm tseem ceeb tau lees tias yuav xa tuaj raws li qhov xav tau ntawm daim ntawv cog lus.Rau cov neeg xav tau kev pabcuam, cov neeg ua haujlwm pabcuam kev tshaj lij yuav raug xa mus koom rau hauv kev lees txais unpacking thiab coj kev teeb tsa thiab commissioning ua haujlwm kom txog thaum cov khoom siv ua haujlwm zoo.

3. Kev lees paub muab cov neeg siv khoom zoo tshaj plaws ua ntej muag, kev muag khoom thiab kev pabcuam tomqab muag, qhia meej txog kev ua haujlwm thiab kev siv cov khoom rau cov neeg siv ua ntej muag, thiab muab cov ntaub ntawv cuam tshuam.Nws yog lub luag haujlwm los caw cov neeg thov tuaj koom rau hauv tus neeg muag khoom qhov kev tsim qauv tshuaj xyuas thaum tsim nyog.

4. Raws li qhov xav tau ntawm cov neeg siv khoom, npaj kev cob qhia kev lag luam ntawm cov khoom siv installation, commissioning, siv thiab tu tshuab rau tus neeg yuav khoom.Ua raws li kev soj ntsuam zoo thiab cov neeg siv mus ntsib cov neeg siv tseem ceeb, thiab txuas ntxiv txhim kho cov khoom lag luam thiab cov khoom lag luam zoo raws li cov neeg siv khoom xav tau raws sijhawm.

5. Kaum ob lub hlis ntawm cov khoom siv (khoom) kev ua haujlwm yog lub sijhawm lav.Hongyan Electric yog lub luag haujlwm rau txhua yam teeb meem zoo thaum lub sijhawm lav, thiab siv "peb lav" (kho, hloov, thiab xa rov qab) rau cov khoom.

6. Rau cov khoom dhau lub sijhawm "Peb Guarantees", nws tau lees paub los muab cov khoom tu thiab ua haujlwm zoo hauv cov kev pabcuam tu raws li cov neeg siv khoom xav tau.Cov khoom siv thiab hnav cov khoom ntawm cov khoom yog muab los ntawm ex-Factory nqi luv nqi.

7. Tom qab tau txais cov ntaub ntawv hais txog qhov teeb meem zoo tshwm sim los ntawm tus neeg siv, ua cov lus teb tsis pub dhau 2 teev lossis xa cov neeg ua haujlwm pabcuam mus rau qhov chaw sai li sai tau, kom tus neeg siv tsis txaus siab thiab kev pabcuam yuav tsis nres.